CPQ & Quote-to-Cash - Manager - TMT Customer Consulting
Posted on: February 21, 2021
A career in our Customer Sales and Services practice, within
Customer Consulting services, will provide you with the opportunity
to help our clients design customer strategies that address the
customers' underlying needs and desired outcomes. We help build
bridges between digital and analogy mediums, delivering personal
and contextual experiences powered by technology and analytics, and
driving the total experience by engaging the customer, product,
partner, and employee experiences. Our team helps our clients
explore new ways to move beyond the traditional sales model so that
they can thrive in a fast changing marketplace with the right
strategies to drive the bottom line. We help our clients with
service and revenue growth, contact centre optimisation, and sales
force strategy and effectiveness.
To really stand out and make us fit for the future in a constantly
changing world, each and every one of us at PwC needs to be a
purpose-led and values-driven leader at every level. To help us
achieve this we have the PwC Professional; our global leadership
development framework. It gives us a single set of expectations
across our lines, geographies and career paths, and provides
transparency on the skills we need as individuals to be successful
and progress in our careers, now and in the future.As a Manager,
you'll work as part of a team of problem solvers, helping to solve
complex business issues from strategy to execution. PwC
Professional skills and responsibilities for this management level
include but are not limited to:
- Develop new skills outside of comfort zone.
- Act to resolve issues which prevent the team working
- Coach others, recognise their strengths, and encourage them to
take ownership of their personal development.
- Analyse complex ideas or proposals and build a range of
- Use multiple sources of information including broader
stakeholder views to develop solutions and recommendations.
- Address sub-standard work or work that does not meet
- Use data and insights to inform conclusions and support
- Develop a point of view on key global trends, and how they
- Manage a variety of viewpoints to build consensus and create
positive outcomes for all parties.
- Simplify complex messages, highlighting and summarising key
- Uphold the firm's code of ethics and business conduct.
Job Requirements and Preferences:
Minimum Degree Required:
Minimum Years of Experience:
Demonstrates extensive subject matter knowledge assessing sales
effectiveness and productivity performance gaps with B2B and B2C
product/service sales environments and drive bottom line
Demonstrates expert knowledge of sales operations and field sales
emphasizing an extensive track record of managing large scale
projects that involve thinking critically about the business model
Demonstrates team leader abilities with a proven record of success
managing sales operations and field sales emphasizing an extensive
track record of managing large scale projects that involve thinking
critically about the business model and processes, written and
verbal materials; managing project workflows and budgets.
Demonstrated record of success building and sustaining client
relationships using networking, negotiation and persuasion skills
to identify potential new digital opportunities.
Proven extensive knowledge of sales operations technologies and how
they impact the overall sales process.
Demonstrates thorough successful interactions with senior
management in client organizations, especially within sales
operations in the customer space. A proven record of success at a
consulting firm within a managerial capacity.
Demonstrates proven extensive skills driving improvements in sales
efficiency and productivity, including sales channel design,
partner management, coverage model design, go-to-market planning,
and sales methodology design/deployment (including sales
Demonstrates proven extensive industry sales and management
consulting abilities in sales front office (e.g., sales
effectiveness, channel design & partner management, sales process
design, organizational design and coverage models, compensation,
selling methodologies) with companies with $500M in annual revenue
and more. Demonstrates proven extensive abilities managing a team
around efforts with identifying and addressing client needs:
building, maintaining, and utilizing networks of client
relationships and community involvement; communicating value
propositions; managing resource requirements, project workflow,
budgets, billing, collection; and, preparing or coordinating
complex written and verbal materials.
Demonstrates proven extensive management abilities as a leader of a
project team that include the following:
- Writing, communicating, facilitating, and presenting cogently to
and/or for all levels of industry audiences, clients and internal
staff and management; and reviewing the work of team members;
- Leveraging customer sales knowledge and analytical skills,
especially as it relates to project management, project
facilitation, and the development of client proposals;
- Researching and analyzing pertinent client, industry, and
technical matters, including leveraging the ability to
problem-solve, prioritize, and manage multiple tasks simultaneously
for self and others;
- Demonstrating self-motivation and responsibility for personal
growth and development while mentoring junior members of the
- Leveraging analytical skills with the ability to translate
complex problems into simple and actionable tasks.
All qualified applicants will receive consideration for employment
at PwC without regard to race; creed; color; religion; national
origin; sex; age; disability; sexual orientation; gender identity
or expression; genetic predisposition or carrier status; veteran,
marital, or citizenship status; or any other status protected by
law. PwC is proud to be an affirmative action and equal opportunity
For positions based in San Francisco, consideration of qualified
candidates with arrest and conviction records will be in a manner
consistent with the San Francisco Fair Chance Ordinance.
Keywords: PwC, Vallejo , CPQ & Quote-to-Cash - Manager - TMT Customer Consulting, Executive , Vallejo, California
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