Senior Product Operations Manager

Company: hackerone
Location: San Francisco
Posted on: May 20, 2025

Job Description:

HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. We are trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024.HackerOne ValuesHackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.Senior Product Operations ManagerLocations: Seattle, WA, San Francisco Bay Area, Austin, TX, or Washington DC Position Summary HackerOne is seeking a Senior Product Operations Manager who is detail-oriented and loves working across diverse teams. The HackerOne Product Team executes the product vision and strategy to build the definitive solution for security & development teams seeking to eliminate vulnerabilities before adversaries can exploit them, by combining powerful AI and human ingenuity.This role must collaborate both within the Product team and across the organization in order to successfully advocate for improving existing processes and programs, as well as managing cross-functional operational efforts and ensuring open communication flow across the company. Responsibilities will include proactively identifying areas for improvement, building new initiatives. The successful candidate has a passion for driving continuous improvement, ensuring broad collaboration and information sharing, and thrives in a team-first, customer-obsessed culture.You will own critical company-wide initiatives such as our feature adoption tracking process, product analytics programs, and additional company-wide communications. You will work hand in hand with product leadership, engineers, designers, and other key cross-functional partners and stakeholders to deliver impactful advances in the product that drive key business results.At HackerOne, we embrace a Flexible Work approach, enabling our team members to work remotely while maintaining productivity and collaboration. We are seeking candidates located in Seattle, WA, San Francisco Bay Area, Austin, TX, or Washington DC, and the surrounding metropolitan areas, to facilitate occasional in-person interactions as needed. While the position is primarily remote, there will be periodic in-person requirements to support team collaboration and foster stronger connections. This approach ensures flexibility while providing opportunities to build meaningful in-person relationships that strengthen our team and company culture.What You Will Do

• Identifies, proposes, and partners on strategic Product programs; works across the company to drive adoption and orchestration of various workstreams
• Ensure cross-company communication and alignment within the team and across all departments
• Designs structure for department or company-wide presentations and takes the lead on the agenda and cadence for any content prep meetings
• Monitor & analyze trends to provide the key insights that drive the performance of the team
• Partner with EPD & Data Science teams to develop a feature tracking process that scales with product development
• Closely align with Engineering and Marketing leadership on product-wide initiatives
• Executes on the culture of a data-driven organization, embraces the mindset of product iteration through analytical experiments and calculated risksMinimum Qualifications
• 8+ years of experience in Product Operations at a fast-growing software company
• Track record of success delivering processes and frameworks that drive business results
• Possesses excellent oral and written communication skills, including comfort with communication with senior executives
• Operates with a high degree of influence, accountability, and autonomy
• Experience working with Agile Software methodology
• Strong history working with product development and marketing teams
• Able to support teams in both North American and European time zones
• Past experience with product analytics tools, developing instrumentation plans, and partnering with product managers to surface insightsPreferred Qualifications
• Tools: Experience with Amplitude, Snowflake, Looker, Productboard, Monday.com
• Experience in a Cybersecurity or SaaS companyCompensationSan Francisco$156K - $175K * Offers EquitySeattle, Austin, DC Area$140K - $175K * Offers Equity#LI-Remote#LI-HM1Job Benefits:
• Health (medical, vision, dental), life, and disability insurance*
• Equity stock options
• Retirement plans
• Paid public holidays and unlimited PTO
• Paid maternity and parental leave
• Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act)
• Employee Assistance Program
• Flexible Work Stipend*Eligibility may differ by countryWe're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR).Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check.HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws.This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time.For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.Compensation Range: $140K - $175K

Keywords: hackerone, Vallejo , Senior Product Operations Manager, Executive , San Francisco, California