Customer Service Representative
Company: ActOne Group
Location: Sonoma
Posted on: June 18, 2022
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Job Description:
Logistics and Warehouse CompanyTemp to HireCustomer Service
RepresentativeThe customer service representative will act as a
liaison to our customers and will respond to all inquiries as well
as address and resolve any customer concerns/issues. The goal is to
ensure excellent service standards and maintain high customer
satisfaction. Ensure that customer inventory and service needs are
met or exceeded in a timely fashion while delivering complete
support that drives customer satisfaction. In addition to building
and maintaining strong relationships with our customer base, this
position will support all customer touchpoints, focusing on quality
issues such as case resolution, and EDI and coordinating a range of
services provided on-site with the Operations team. This is an
essential position that directly impacts the company's reputation
and profitability.Support company sales and distribution operations
by providing outstanding customer service support in a positive and
continual improvement mode. Provide frontline customer service to
our clients and specializes in problem resolution.Duties:
Keywords: ActOne Group, Vallejo , Customer Service Representative, Hospitality & Tourism , Sonoma, California
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