Renaissance Clerk-Front Desk - The Lodge at Sonoma Renaissance Resort & Spa (15000003)
Posted on: February 25, 2021
Share what inspires you, and help others discover the world as
you go. Explore, uncover, share, inspire. At Renaissance
The Lodge at Sonoma Renaissance Resort & Spa located at 1325
Broadway, Sonoma, CA, 95476 is currently hiring a Renaissance
Renaissance Clerk-Front Desk: As a Renaissance Front Desk
Ambassador, you are one of the first ambassadors that a guest comes
into contact with and your friendly, authentic approach creates a
unique and personalized guest experience when the guest checks in.
The successful Front Desk Ambassador will tailor their approach by
reading cues from a guest to ensure when they check in the guest
feels at home. At Renaissance we believe that every ambassador is
an innovator, explorer, and relationship builder, someone who is
able to identify the key details that make something uniquely
interesting and provide guests with intriguing information about
the locale.Creating a smooth and easy experience for guests so they
can get the most out of their stay is critical. The Front Desk
Ambassador will use their expertise, as well as their relationships
with others across the hotel (from housekeeping to parking to the
Navigator and beyond), to anticipate and deliver on our guests?
needs. He or she should be passionate not only about the locale and
local offerings, but also have an eye for detail – from the
information they provide to guests, to the accuracy of their
reports, to the transactions they process and secure.No matter what
position you are in, there are a few things that are critical to
success – making sure you have a safe work environment, following
company policies and procedures, ensuring your uniform and personal
appearance are clean and professional, maintaining confidentiality,
complying with quality assurance standards, and protecting company
assets. The front desk ambassador role will be on your feet and
moving around (stand, sit, or walk for an extended period of time)
and taking a hands-on approach to your work (move, lift, carry,
push, pull, and place objects weighing less than or equal to 10
pounds without assistance). Doing all these things well (and other
things that come your way) is the foundation of the job.
Ultimately, the real hallmark of the Front Desk Ambassador role is
driving a best-in-class guest experience, inspiring guests and
associates alike to live life to discover.
To submit your application for this job, please go to:
Renaissance Hotels is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: , Vallejo , Renaissance Clerk-Front Desk - The Lodge at Sonoma Renaissance Resort & Spa (15000003), Other , Sonoma, California
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