Host/Hostess - The Lodge at Sonoma Renaissance Resort & Spa (150000SN)
Posted on: May 6, 2021
Share what inspires you, and help others discover the world as
you go. Explore, uncover, share, inspire. At Renaissance
The Lodge at Sonoma Renaissance Resort & Spa located at 1325
Broadway, Sonoma, CA, and 95476 is currently hiring a
Host/Hostess: Patrol all areas of the property; assist guests with
room access. Monitor Closed Circuit Televisions, perimeter alarm
system, duress alarms, and fire life safety system. Lock property
entrances when required. Conduct daily physical hazard inspections.
Respond to accidents, contact EMS or administer first aid/CPR as
required. Assist guests/employees during emergency situations.
Notify appropriate individuals in the event of accidents, attacks,
or other incidents. Defuse guest/employee disturbances. Call for
outside assistance if necessary. Complete incident reports to
document all Security/Loss Prevention related incidents. Handle all
interruptions and complaints. Resolve safety hazard situations.
Escort any unwelcome persons from the property without interrupting
the orderly flow of property operation. Report to scenes of vehicle
accidents/thefts. Call for assistance using proper code responses.
Complete a Loss Prevention shift summary/daily activity report.
Maintain confidentiality of all Security/Loss Prevention and
property reports/documents; release information only to authorized
individuals. Conduct investigations and gather evidence. Conduct
interviews with relevant parties.
Follow all company policies and procedures; report accidents,
injuries, and unsafe work conditions to manager; complete safety
training and certifications; ensure uniform and personal appearance
are clean and professional; maintain confidentiality of proprietary
information; protect company assets. Welcome and acknowledge all
guests according to company standards; anticipate and address
guests' service needs; assist individuals with disabilities; thank
guests with genuine appreciation. Speak with others using clear and
professional language; prepare and review written documents
accurately and completely. Develop and maintain positive working
relationships with others; support team to reach common goals.
Comply with quality assurance expectations and standards. Stand,
sit, or walk for an extended period of time. In addition some
states may have additional licensing/registration requirements to
be considered for this position. Move, lift, carry, push, pull, and
place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by
To submit your application for this job, please go to:
Renaissance Hotels is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: , Vallejo , Host/Hostess - The Lodge at Sonoma Renaissance Resort & Spa (150000SN), Other , Sonoma, California
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