Renaissance Guest Service Aide - Renaissance (1400266N)
Posted on: September 10, 2021
Share what inspires you, and help others discover the world as
you go. Explore, uncover, share, inspire. At Renaissance
The Lodge at Sonoma Renaissance Resort & Spa located at 1325
Broadway, Sonoma, CA, and 95476 is currently hiring a Renaissance
Guest Service Aide.
Renaissance Guest Service Aide: As a Renaissance Door Ambassador,
you are one of the first ambassadors that a guest comes into
contact with at our hotels. Your friendly, authentic approach
creates a unique and personalized guest experience when the guest
walks in the door. At Renaissance, we believe that every ambassador
is an innovator, explorer, and relationship builder, someone who is
able to identify the key details that make something uniquely
interesting and provide guests with intriguing information about
the locale. The successful Door Ambassador will tailor their
approach by reading cues from each guest to ensure that they feel
at home from the moment they arrive.
The Door Ambassador will use their skills, as well as their
relationships with others across the hotel (from housekeeping, to
parking, to the Navigator and beyond), to anticipate and deliver on
our guests? needs. He or she should be passionate not only about
the locale and local offerings, but also enable guests to get the
most out of their stay – from greeting guests, to getting them and
their luggage to their right places inside and outside of the
hotel, to making sure they have the information or transportation
they need to get to and from their desired locations.
No matter what position you are in, there are a few things that are
critical to success: making sure you have a safe work environment,
following company policies and procedures, ensuring your uniform
and personal appearance are clean and professional, maintaining
confidentiality, complying with quality assurance standards, and
protecting company assets. The Door Ambassador role means you?ll be
on your feet and moving around (stand, sit, or walk for an extended
period of time) and taking a hands-on approach to your work (move,
lift, carry, push, pull, and place objects weighing less than or
equal to 50 pounds without assistance). Doing all these things well
(and other things that come your way) is the foundation of the job.
Ultimately, the real hallmark of the Door Ambassador role is
driving a best-in-class guest experience, inspiring guests and
associates alike to live life to discover.
To submit your application for this job, please go to:
Renaissance Hotels is an equal opportunity employer committed to
hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of
disability, veteran status or any other basis protected under
federal, state or local laws.
Keywords: , Vallejo , Renaissance Guest Service Aide - Renaissance (1400266N), Other , Sonoma, California
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