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Bilingual/Bicultural Patient Care Technician (Napa/Sonoma County)

Company: SCAN HealthCheck Assessment Centers, Inc
Location: Sonoma
Posted on: November 19, 2021

Job Description:

Bilingual/Bicultural Patient Care Technician (Napa/Sonoma County)

  • Full-time
  • Bilingual/Bicultural- Spanish/English
  • Work is mainly in the field conducting home visits with remote administrative days
  • Assigned area- Napa/Sonoma County (must be within a commutable distance for consideration)We are currently seeking a Bilingual Patient Care Technician to provide geriatric evaluations to SCAN members at the HealthCHEC program. The program has been in operation since 2013 directed by a Geriatrician.This opportunity will allow you to work and collaborate with a Geriatric trained physician and Medical Director, Dr. Dan Osterweil.Dr. Osterweil, MD, FACP, leads the senior-focused HealthCHEC Comprehensive Health Evaluation operations. He completed his geriatrics fellowship at UCLA. His areas of expertise include cognitive and functional assessment, management of dementia and continuous quality improvement.About HealthCHEC- Comprehensive Health Evaluation CenterHealthCHEC- Comprehensive Health Evaluation Center is an innovative member centered program were members of SCAN are invited to complete their Personal Health Assessments. The Personal Health Assessment includes reviewing and completing a detailed medical history, complete review of tests, screenings and preventative care the member has received, review of current medications and a complete physical exam. Upon completion of the Personal Health Assessment, our program develops a recommended care plan, discusses it with the member and sends a report to the member's Primary Care Physician.Job Summary:The Bilingual Patient Care Technician functions as the Clinic's initial point of contact, completes front office administrative tasks and provides back office clinical support for the clinician whether during home or clinical visit.Your Key Duties and Responsibilities:
    • Cordially greets and checks in all patients and visitors. Escorts all patients to rooms, as appropriate.
    • Promptly answers all calls; screens and routes calls to appropriate person/department.
    • Responds appropriately to phone inquiries by listening carefully, speaking clearly, and communicating at a level appropriate to meet caller's needs.
    • Obtains accurate vital signs following protocols approved by Medical Director
    • Performs patient testing as directed by the onsite clinician which may include an EKG, administering a PHQ-9 and other testing as directed.
    • Records patient data in charts in a timely and accurate manner.
    • Maintains examination/treatment rooms, including inventory of supplies and equipment.
    • Prepares and administers immunizations, as directed by the onsite Clinician and as permitted by state law.
    • Recognizes and responds to emergencies following Clinic protocol.
    • Collects and processes lab specimens including blood draws as directed.
    • Performs CLIA-waived tests, as directed by the onsite Clinician and as permitted by state law.
    • Schedules, coordinates, and monitors appointments to support timely and effective care.
    • Maintains reception/lobby area to ensure it is neat, organized, clean and professional.
    • Establishes, organizes, files, and maintains patient medical records, including the timely submission of accurate encounter data.
    • Communicates results of the Chronic Care Assessment with patient's Primary Care Physician.
    • Assists onsite Clinician with coordinating referrals through the Primary Care Physician.
    • Updates and maintains departmental documents, as directed.
    • Identifies, records, and maintains shipping/receiving information for packages and deliveries.
    • Functions as supply coordinator as needed, including order entry, requisition/invoice reconciliation, filing systems and monthly usage reports.
    • Performs general office administrative and support services, typing, copying, faxing, etc. Creates professional looking correspondence, completes purchase requisitions, office supply requests, and other company forms.
    • Opens and closes the office during business hours in accordance with Clinic protocol.
    • Contributes to team effort by accomplishing related results as needed.
    • Actively supports the achievement of SCAN's Vision and Goals
    • On occasion will be required to perform in home visits and care as needed.
    • Other duties as assigned.Your Qualifications:
      • High School/GED required
      • Completion of medical assistant program, required. Certified Medical Assistant (CMA), strongly preferred.
      • Current Basic Life Support Certification required.
      • Must have 3+ years front and back office experience in a professional medical office environment.
      • Must be Bilingual/Bicultural Spanish/English. Test will be administered to assess language proficiency.
      • Effective, respectful, and courteous communications with internal and external clients required.
      • General knowledge of office equipment.
      • Experience in MS Office.
      • Ability to stoop, kneel and crouch required. Ability to bend, reach, lift, pull, push and/or carry up to 10 pounds regularly and up to 50 pounds occasionally required.
      • Bio-Hazard exposure risk: This position requires job related duties that may include exposure to biohazards such as blood, bodily fluids, and tissues.
      • Travel required up to 50%- in Napa/Sonoma County, must have CA driver's license with good driving record, proof of insurance, and reliable transportation.What's in it for you?
        • A competitive compensation and benefits program
        • An annual employee bonus program
        • Robust Wellness Program
        • Generous paid-time-off (PTO)
        • 11 paid holidays per yearWe're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!At HealthCHEC we believe that it is our business to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects our community through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.HealthCHEC is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Individuals seeking employee will receive consideration for employment without regard to race, color, national origin, religion, age, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender perception or identity, age, marital status, disability, protected veteran status or any other status protected by law. A background check is required.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: SCAN HealthCheck Assessment Centers, Inc, Vallejo , Bilingual/Bicultural Patient Care Technician (Napa/Sonoma County), Professions , Sonoma, California

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