Customer Service Rep -
Posted on: June 15, 2022
Job DescriptionThe customer service representative will act as a
liaison to our customers and will respond to all inquiries as well
as address and resolve any customer concerns/issues. The goal is to
ensure excellent service standards and maintain high customer
satisfaction. Ensure that customer inventory and service needs are
met or exceeded in a timely fashion while delivering complete
support that drives customer satisfaction. In addition to building
and maintaining strong relationships with our customer base, this
position will support all customer touch points, focusing on
quality issues such as case resolution, EDI and coordinating a
range of services provided on site with the Operations team. This
is an essential position that has direct impact on our company
reputation and profitability. Ideal candidate will have prior
experience in a customer service role using a CRM software and
analyzing data or statistics to identify the customer service level
is met. AppleOne is proud to be an Equal Opportunity Employer.
Pursuant to applicable state and municipal Fair Chance Laws and
Ordinances, we will consider for employment qualified applicants
with arrest and conviction records.
Keywords: AppleOne, Vallejo , Customer Service Rep -, Sales , Sonoma, California
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