Sales Manager
Company: The Lodge at Sonoma Resort, Autograph Collection
Location: Sonoma
Posted on: March 15, 2023
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Job Description:
Why us?
Nestled in the heart of Sonoma and mere steps from the unique charm
and history of its Plaza, The Lodge brings this enchanting town to
life in an authentic and nuanced way. Hand-crafted touches pay
homage to centuries of local craftspeople. Programming emphasizes
the process, resulting in a deeper appreciation for the finished
product - be it wine, art, or olive oil. Welcoming associates
display pride and love for the region...a sentiment that is all but
infectious. And tightly woven community connections ensure our
Sonoma resort guests feel like locals, and locals feel like
friends.
Job Overview
The Executive Meetings Manager is responsible for booking short
term meetings and groups into the hotel. Supervises and executes
set up, break down, and service of conference meeting rooms.
Responsibilities
ESSENTIAL RESPONSIBILITIES
- Receive and respond to all customer inquiries. Negotiate and
capture all profitable Rooms & Catering business.
- Provide marketing collateral to clients and guests, which may
include menus, meeting room layout & seating capacity diagrams, and
similar.
- Prepare and send requested proposals and contracts to designate
potential clients.
- Coordinate all details pertaining to room lists, include room
types, shared rooms, room locations, handicap-accessible rooms,
room billing, etc.
- Educate Event Planners on hotel procedures, such as: meal
guarantees, set-up styles, payment terms, available hotel services,
etc.
- Coordinate all details to appear on each "Event Order." Details
to coordinate may include meeting room set-up specifications,
banquet food & beverage items, audio/visual equipment & billing
details.
- On a regular basis, distribute final Rooming Lists and Banquet
Event Orders to all applicable service staff, including the Banquet
Service Staff, the Food Preparation Staff, and the Rooms
Division.
- Conduct site inspections. Entertain qualified potential clients
in accordance with Sage Hospitality policies.
- In a timely, accurate and consistent manner, document and report
all sales activities as required.
- Maintain an active list of top accounts to ensure continuous
relationship building activities. Top accounts should be contacted,
visited, and entertained frequently.
- Perform other services and duties as requested. May be called on
to host functions and participate in, or conduct sales blitzes,
travel and work extended hours to achieve departmental goals.
- "Short Term" booking market (2 weeks or less)
- Sell and service On Site Weddings
- generating wedding group revenue
- Solicit, close and contract wedding business using strong
negotiating skills and creative selling techniques.
- Develop relationships within the wedding community to expand
repeat customer base for future business opportunities.
- Attend regular networking events to help build brand
awareness.
- Partner with the Banquet & Culinary teams in providing a customer
experience that exceeds the customers' expectations.
- Effectively use sales resources and administrative staff
- Contribute to the health and strength of a dynamic team
culture.
- Communicate event details and requirements with and provide input
to team members to execute catering events effectively.
- Monitor client satisfaction scores in staff helpfulness, food
quality and overall event while leading by example to exceed brand
pillars.
- Capture short turn around business.
- solicit, negotiate, and confirm new and repeat business.
- will prepare and execute sales contracts, event orders, group
resumes to ensure quality product delivery and customer
satisfactions.
- Coordinate all details to appear on each "Banquet Event Order."
Details to coordinate& service include meeting room set-up needs,
banquet food & beverage items, Meeting or Event agenda/timelines,
audio/visual equipment needs & billing details.
- Exercise excellent communication, presentation, organization,
time management and listening skills.
OTHER RESPONSIBILITIES
-All other duties as assigned, requested, or deemed necessary by
management.
Keywords: The Lodge at Sonoma Resort, Autograph Collection, Vallejo , Sales Manager, Sales , Sonoma, California
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