Retail Commission Sales Associate - Fine Jewelry, Walnut Creek Broadway Plaza - Part Time
Company: Macys
Location: Walnut Creek
Posted on: April 20, 2024
Job Description:
Are you ready to bring your amazing self to work? At Macy's,
Inc., we're on a mission to create a brighter future with bold
representation for all. This is our Mission Every One. We know that
each person here is unique. So we respect and invest in each
individual to create growth, pride and satisfaction. If we are able
to bring our whole selves to work, it translates into a more
abundant and wider array of ideas and energy for all to benefit
from. Our success will be built on amazing colleagues, working
together. Job Summary: As a Fine Jewelry Sales colleague, you
provide outstanding customer service in our Fine Jewelry and Watch
Complex and create shopping experiences that make every customer
feel welcomed and comfortable in the Jewelry and Watch Complex.
This includes meeting sales goals, promoting our loyalty and
warranty programs, and building relationships with customers
through our clientele program. In this role, you will continually
demonstrate superior product knowledge to educate and assist your
customer in selecting and purchasing items that meet their tastes,
preferences and budget. What we can offer you:
- An inclusive, challenging, and refreshingly fun work
environment
- Empowerment to perform impactful work with tangible
results
- Coverage across medical, dental, vision, and retirement
- Employee Assistance Program (mental health and financial
literacy resources)
- Fully-Funded education benefits may include 100% of tuition,
books, and fees
- Merchandise discounts
- Colleague Resource Groups (CRGs), give-back/volunteer
opportunities What you will do:
- Engage with customers to understand their needs and demonstrate
knowledge of products to build sales and minimize returns
- Offer personalized recommendations and suggest complementary
products to enhance the customer's shopping experience
- Support customers who are using devices to shop and
compare
- Assist customers in trying on various watch models, adjusting
straps or bands to achieve a comfortable fit
- Participate in ongoing product knowledge training through both
technology and vendor partners
- Use point of sale technology and applications to assist in
selling and fulfilling of customer orders
- Participate in pre-selling and sales-driving events, including
trunk shows
- Perform all aspects of the fulfillment process, including
picking, packing, labeling, shipping and Buy online, Pickup in
Stores (BOPS)
- Ensure proper processing, presentation, organization, storing
and replenishment of stock
- Adhere to asset protection programs and procedures to ensure
audit compliance Who you are:
- Focused on upholding Macy's dedication to fulfilling ideals of
diversity, inclusion and respect that our company aspires to
achieve, every day in every store and office, with every customer
and associate
- Flexible availability, including days, evenings, weekends and
holidays
- Strong interpersonal skills with the ability to share
information with diverse groups of customers and colleagues
- Resourceful and able to adapt quickly to changing
priorities
- 1-2 years of related experience required Essential Physical
Requirements :
- Maintaining a stationary position, walking and reaching with
hands and arms
- Reaching, including above eye level, crouching, kneeling,
stooping and color vision
- Frequent use of computers, handheld electronic equipment and
cash registers
- Requires close vision, color vision and ability to adjust
focus
- Lifting and moving items weighing up to 25 lbs. About Macy's
Now is an exciting time for a Macy's career as we continue to focus
on creating exciting and memorable experiences for every Macy's
customer, whether their journey starts online or in the store. Our
opportunities in Sales, Merchandise, Operations, Customer Service,
Warehouse, Marketing and other areas let you express your
creativity and commitment to excellence, grow your career and make
a difference to your Macy's colleagues and customers. Bring your
creativity, energy and ideas to the Macy's team- Apply Today! This
job description is not all-inclusive and may not apply to
colleagues covered by a collective bargaining agreement. Macy's
Inc. reserves the right to amend this job description at any time.
Macy's Inc. is an Equal Opportunity Employer, committed to a
diverse and inclusive work environment. STORES00 This position may
be eligible for performance-based incentives/bonuses. Benefits
include 401k, medical/vision/dental/life/disability insurance
options, PTO accruals, Holidays, and more. Eligibility requirements
may apply based on location, job level, classification, and length
of employment. Additional benefit details are available at .
Keywords: Macys, Vallejo , Retail Commission Sales Associate - Fine Jewelry, Walnut Creek Broadway Plaza - Part Time, Sales , Walnut Creek, California
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